Loose lead walking

Mum visits many clients who's dogs pull hard on the lead. Why wouldn't they if they've never been taught not to?! We don't know what you want unless we're taught and tugging, yanking and pulling us around is no way to teach us how to walk nicely on the lead. Teach us where you want us to be, give us space (we might not like having to walk 'stuck' to your leg, personal space, personal space!) Don't use equipment that can damage our necks or backs but put in the time and be patient and we can learn to walk calmly and nicely.